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Telehealth Surveys

Issue this Telehealth Survey to your clients after each telehealth session to gauge how they feel about your telehealth service. This is so you can determine what’s going well and what needs to be improved.

Alex King avatar

By Alex King on Aug 2, 2025.

Fact Checked by Ericka Pingol.

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Commonly asked questions

Creating a telehealth survey can be a straightforward process with the right approach. Initially, identify the main objective of the survey. This might involve understanding patient satisfaction levels, gathering health statistics, or examining the effectiveness of telehealth services. Once the purpose is clear, design your survey questions to elicit the necessary information. They can mix quantitative (rate on a scale) and qualitative (open-ended) questions, depending on the data you aim to gather.

Collecting satisfaction data for telehealth services is crucial for multiple reasons. Firstly, it provides valuable feedback from patients about their experience. This helps identify areas for improvement and ensure high-quality care. Additionally, collecting satisfaction data tracks trends, patient preferences, and concerns and monitors the effectiveness of telehealth services on patient outcomes.

Access to survey data is typically limited to authorized personnel, such as healthcare providers, researchers, and administrators involved in telehealth service delivery.

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