8 Best Online Therapy Software in 2023

Check out our list of the 8 best online therapy software for 2023. We review features, limitations, and more to help you find the one for your needs.

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Online Therapy Software
Online Therapy Software

Are you looking for an Online Therapy Software to help manage your mental health practice? With so many options available, knowing which one is best suited for you and your clients can be difficult.

In this guide, we will look at some of the top online therapy software solutions on the market today. We'll cover their features, benefits, and pricing structures. We’ll also discuss how each option might fit your practice's needs. Whether you're just starting out or already established in tele-counseling services, there is sure to be something here that will help streamline and improve your workflow!

What Should You Look for in Free Online Therapy Software?

When looking for Software for Online Therapists, finding a platform that fits your needs is important. Free online therapy software can provide basic capabilities to many professionals, from mental health counselors and therapists to psychologists and psychiatrists. 

Here are some features to look for when selecting the best software for your practice:

Security and privacy

Many online platforms will allow you to encrypt patient information and other sensitive data. This ensures unauthorized individuals cannot access this information, an essential security feature. Additionally, make sure the platform follows HIPAA regulations to ensure patient privacy.


The best Software for Online Therapists should be easy to use, even if you aren’t tech-savvy. Look for a platform that offers intuitive and customizable features so that you can tailor the system to your needs.


Find out how easily you can scale the software as your practice grows. You want to ensure the platform can accommodate larger numbers of patients and more complex processes, so look for something flexible that can grow with you.


Make sure the software integrates with other systems, such as EMR or billing software. This will help streamline data transfer between systems, making your life much easier.


Good customer support can make all the difference when you’re trying to get the software up and running. Look for Software for Online Therapists that offers quick response times, comprehensive resources, and knowledgeable staff who can help you with any issues.


Don’t forget to factor in the cost of the software when you’re making your decision! You want something affordable but powerful enough to meet your needs. Make sure there are no hidden fees or extra costs involved with using the software.

Support and updates

Software updates are a must in keeping your system running smoothly and avoiding problems with compatibility or security issues. Seek a platform that offers ongoing support and regular updates for their software so you can rest assured that your system is always up-to-date.

The 8 Best Online Therapy Software Available in 2023

When it comes to online therapy software, there are many great options available. From basic video conferencing tools to more comprehensive platforms that include features like secure messaging and data tracking, there’s something for everyone. Here are a few of the best online therapy software options:


Carepatron is a comprehensive and secure online therapy software platform including features like real-time video conferencing, appointment scheduling, secure messaging, billing solutions, and data tracking. Its cloud-based system makes it easy for therapists to collaborate with patients from anywhere.

Carepatron best features

  • Cloud-based system: Carepatron is accessible from any device and can be used to collaborate with patients from anywhere in the world.
  • Real-time video conferencing: With Carepatron, therapists and patients can have virtual face-to-face meetings regardless of location.
  • Secure messaging: All messages sent through Carepatron are encrypted, ensuring patient privacy and security.
  • Appointment scheduling: Automatically set up appointments with patients or clients using Carepatron’s calendar system.
  • Billing solutions: Easily manage payments and billing with the integrated payment system.
  • Automated reminders: Keep patients on track with automated appointment reminders.

Carepatron limitations

  • Limited third-party integrations: While Carepatron integrates with essential tools, it may have difficulty integrating with complex or specific third-party applications commonly used in therapy practices.
  • Learning Curve: Some users may experience a slight learning curve when initially navigating the Carepatron system due to its extensive range of features. However, the software offers ample training resources and responsive customer support to aid users in becoming proficient with the platform.
  • Mobile application: Carepatron has a mobile app available, but its functionality and features are limited. This can make the platform challenging to use on the go but may also benefit some users who prefer a simpler mobile experience.

Carepatron pricing

  • Professional Plan at $12 monthly
  • Organization Plan at $19 per user per month
  • Free trial is available, which allows users to explore the platform before making a financial commitment

Carepatron reviews

  • Capterra: 4.5/5 stars based on 69 reviews



Talkspace is a digital mental health platform that provides users with access to online therapy services. Talkspace connects users with licensed therapists through a secure messaging platform, allowing them to communicate in real-time and share documents, audio messages, and video calls. The platform also supports both asynchronous and synchronous communication.

Talkspace best features

  • Different modes of communication: Users can communicate with their therapist through text, audio, and video messages.
  • Access to a wide range of therapists: Talkspace offers a diverse network of licensed therapists specializing in various mental health concerns.
  • Personalized treatment plans: Therapists on Talkspace develop personalized treatment plans tailored to each individual's goals and needs.
  • Group and couples therapy: Talkspace also offers a range of group and couples therapy services allowing users to communicate with their partner or peers in real time.

Talkspace limitations

  • No face-to-face sessions: Lack of in-person sessions means users may be unable to connect with their therapist personally. It can also be difficult to communicate complicated emotions and thoughts virtually.
  • Varying response times: Since Talkspace operates asynchronously, the therapist may not respond immediately, and delays can occur. This could be frustrating if a client is looking for quick support during a time of need.

Talkspace pricing

  • Basic Package of messaging therapy is $69 per week
  • The Plus Package, which includes one live video session and messaging therapy, is $99 per week
  • For an additional $10, users can access weekly online workshops with their Talkspace therapists

Talkspace reviews

  • No available reviews on G2 and Capterra



TheraNest is a practice management software designed for therapists. TheraNest offers HIPAA-compliant teletherapy options so providers can easily hold secure online sessions with their clients. This gives clients the convenience of staying in the comfort of their own homes without compromising their privacy or confidentiality.

TheraNest best features

  • HIPAA-compliant teletherapy options: TheraNest provides secure online sessions with clients to ensure privacy and confidentiality.
  • Online group therapy: For an additional fee, users can join weekly online workshops facilitated by their Talkspace therapists.
  • Practice management tools: TheraNest offers multiple features to streamline the workflow process in a therapist’s practice, such as appointment scheduling, billing, client notes, case history tracking, etc.

TheraNest limitations

  • Costs extra for online group therapy: Online group therapy sessions are an additional fee on top of the regular subscription costs and can add up quickly.
  • Compatibility: TheraNest is only compatible with specific devices and operating systems. Clients need to ensure sure their device meets the requirements before subscribing to the platform.

TheraNest pricing

  • Basic Plan costs $39 a month for up to 30 members
  • Telehealth price starts at $12 per therapist on top of the plan price
  • For an additional $6 per month per therapist, you can access the platform's client portal

TheraNest reviews

  • Capterra: 4.4/5 stars based on 905 reviews
  • G2: 4/5 stars based on 78 reviews



BetterHelp is an online therapy service where people can access counseling and therapy services from licensed professionals. The platform offers personalized treatment plans tailored to each individual's needs, intending to help users find solutions to their mental health issues. It also provides professional therapists who offer video counseling and live chat options so clients can get help when needed.

BetterHelp best features

  • Secured and compliant: BetterHelp offers a secure and compliant platform, with all data safeguarded by HIPAA-compliant encryption. Users can rest assured that their data is safe.
  • User-friendly interface: With its user-friendly interface, finding a therapist or setting up an appointment is easy. Clients can also connect with their therapist via video counseling or live chat, allowing quick and convenient access to mental health services.
  • Vast network of licensed therapists: BetterHelp offers an extensive network of certified therapists from different specialties and experiences. This assures users can find a therapist who meets their mental health needs and interests.

BetterHelp limitations

  • Inadequate support for crises: BetterHelp doesn't offer immediate or emergency assistance and is not designed to provide crisis intervention services.
  • No insurance coverage: Since BetterHelp doesn't accept health insurance, clients have to pay out of pocket for their sessions.
  • No physical meetings: While other therapy services provide an in-person option, BetterHelp is only available online. This may hinder the development of a more intimate relationship between clients and their therapists and may not be suitable for those who prefer meeting in person.

BetterHelp pricing

  • Therapy services start at $60 per week

BetterHelp reviews

  • Capterra: 4.7/5 stars based on 174 reviews



TheraPlatform is an innovative online platform offering personalized mental health treatment plans and teletherapy services. It's designed to make it easier for people to access mental health care and resources from anywhere. TheraPlatform empowers individuals and clinicians by providing a secure, convenient, and affordable way to connect with experienced mental health professionals.

TheraPlatform best features

  • HIPAA-compliant: TheraPlatform takes the privacy and security of users very seriously. All video calls are encrypted and HIPAA-compliant, so clients can rest assured that their information remains safe.
  • Easy to use: The software's user-friendly interface makes it easy to quickly and securely connect with a clinician.
  • Affordable: TheraPlatform's subscription plans are designed to be both affordable and flexible, so you get the most value for your money.
  • Insurance billing: TheraPlatform can also handle insurance billing, making it even easier to access mental health care.

TheraPlatform limitations

  • Billing feature could be more user-friendly: Users have found that the platform's billing function can be tricky to navigate. Reviewers said they haven't been able to set up insurance billing as quickly and efficiently as they'd like.
  • Video call quality: While the video calls have worked for most users, some have experienced delayed or choppy audio and video.

TheraPlatform pricing

  • Basic Plan starts at $39 a month
  • The Pro Plan costs $49 and an additional $39 for each extra provider
  • For ProPlus, TheraPlatform charges $59 and an extra $49 per provider

TheraPlatform reviews

  • Capterra: 3.9/5 stars based on 35 reviews
  • G2: 3.7/5 stars based on 7 reviews



Cerebral is a therapy platform using cutting-edge technology to help people manage their mental health. It’s designed to provide a modern solution to age-old problems, making it easier for people to access the care they need. Cerebral's remote therapists can provide support and guidance from the comfort of your own home.

Cerebral best features

  • Easy sign-up: You can get started with Cerebral in minutes, allowing you to set up your online therapy practice without additional setup.
  • Vast selection of licensed therapists: Cerebral offers a wide range of licensed therapists covering different areas of expertise. Clients can find the right therapist for their specific needs.
  • Secure payment platform: Cerebral keeps all payments secure and confidential. It also provides detailed billing information to both clients and therapists.

Cerebral limitations

  • Limited insurance coverage: Cerebral accepts some insurance plans, but not all. Clients must check with their providers to determine if they are eligible for coverage under any platform's plans.
  • Occasional glitches: Users of Cerebral have reported occasional minor glitches when using the platform, which can be frustrating during more in-depth therapy sessions.
  • Pricing: This online therapy software is slightly more expensive than similar services.

Cerebral pricing

  • Medication + Care Management Plan costs $99 per month
  • For the Medication + Therapy Plan, it's $325 a month
  • $259 for the Therapy Only Plan

Cerebral reviews

  • No available reviews on G2 and Capterra



Therasoft is a comprehensive cloud-based professional practice management system designed to help mental health professionals manage all aspects of their business. It assists with patient records and billing, scheduling, document management, e-commerce activities, marketing campaigns, and more. It allows clinicians to manage their entire practice from one central hub, helping them work smarter and more efficiently.

Therasoft best features

  • User-friendly: Even the least tech-savvy providers can use Therasoft to provide the best mental health care possible. Its simple interface lets all clinicians quickly and easily access, edit, schedule, or create patient records.
  • E-prescribe: Therasoft allows clinicians to quickly and safely write and submit prescriptions. Clinicians can also view a patient’s prescription history, giving them an accurate picture of their medications.
  • Security and privacy: Therasoft follows HIPAA-compliant standards to ensure the security and privacy of all sensitive patient data.

Therasoft limitations

  • Inadequate customer support: Therasoft's dedicated customer support team is relatively small, and their response times can be slow. Additionally, they may not have the specialized expertise to help with more complex integration issues.
  • Limited mobile features: Therasoft's mobile app is limited in features compared to the desktop version, and users may find it challenging to access some of the more advanced functionalities.
  • Expensive add-ons: Many of Therasoft's features come at an extra cost, which can add up quickly. If you're looking for a comprehensive EHR solution that doesn't break the bank, Therasoft might not be the best choice.

Therasoft pricing

  • $69 per month per therapist for the Standard Plan
  • Pro Plan starts at $99 per month per therapist
  • E-prescirbe costs $199 a month per prescriber

Therasoft reviews

  • Capterra: 4.4/5 stars based on 303 reviews



MyTherapist is an online counseling service that provides mental health support to individuals who may not otherwise have access to professional help. MyTherapist aims to make therapy more accessible, affordable, and convenient by offering video, phone, and text therapy sessions with certified therapists.

MyTherapist best features

  • Evidenced-based: MyTherapist is developed using research-backed techniques proven to help people manage their mental health and well-being.
  • Convenient: MyTherapist can be used on any device, anytime, anywhere. It gives clients access to therapy and mental health support when needed.
  • Wide variety of licensed therapists: MyTherapist offers a wide variety of licensed therapists from all backgrounds and specialties. This ensures that clients can find the right fit for their needs.

MyTherapist limitations

  • Limited language selection: MyTherapist is only available in English. This may limit the ability of non-English speaking clients to benefit from this service.
  • Therapist availability: Giving out the time to meet with a therapist can be difficult, and MyTherapist does not guarantee that clients can find a licensed therapist.

MyTherapist pricing

  • From $80 per therapy session
  • Online Psychiatry Session costs from $199 to $299 per session

MyTherapist reviews

  • No available reviews on G2 and Capterra

Carepatron Therapy Scheduling Software helps save you 1 day in admin every week

Carepatron's Online Therapy Software lets therapists streamline their practice and maximize efficiency.

Our intuitive design allows for quick onboarding and effortless navigation, so you can quickly become comfortable with our features. With a secure, HIPAA-compliant platform that supports virtual and in-person sessions, Carepatron also makes it easy to securely manage client data while providing high-quality patient care.

Take advantage of our comprehensive scheduling system, automated billing processes, embedded telemedicine solutions, and detailed analytics to help grow your practice. Join thousands of satisfied therapists using Carepatron as their trusted software solution - try us today and experience the difference!

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