To help you get on the right track when it comes to remote working, we’ve compiled a list of some of the top tips for virtual coaching! Whilst every individual will have their own personalized methods, hopefully, these provide you with some helpful strategies.
Preparation: Just like with any other session, it is essential that you are well prepared for all of your virtual coaching appointments. You should still have a schedule that you stick to, and a thorough plan for each of your clients’ sessions. Approach the appointment with a clear idea in mind of what is going to be discussed, and guide your client through this process. There shouldn’t be that much of a difference between a real-life appointment and a remote appointment, and preparation is the best way to ensure this is the case.
Cameras: This may seem like an obvious point, but you need to keep your camera on during sessions, and you should encourage your clients to do the same. As we said, you are trying to make your remote appointments as similar to an in-person appointment as possible, so being able to see each other is critical. Additionally, reading body language and making eye contact is virtually difficult, but it is simply impossible if you can’t see each other at all. Picking up on non-verbal cues through a screen is a skill that will need honing, but it is definitely possible to be improved provided you use (high-quality) cameras. We also recommend keeping your cameras on for all of your work meetings for the same reasons.
Stay in touch: Some people find it harder to stay in touch with their colleagues and clients when they are working remotely, so it’s important you put in the effort to maintain good communication. Working remotely is a new experience for most people, and employees want to feel valued and appreciated, regardless of their environment.
Technology: Perhaps the biggest indicator of a successful remote business is how familiar they are with their technology. Realistically, the technology that a remote business uses is going to differ from an IRL business. If you are changing or adapting to new systems, spend some time familiarizing yourself with these, so that you are comfortable and confident. Good technology, and employees who know how to use it, will not only make processes smoother but also establish your business as professional and reputable.
Flexibility and transparency: Remote life coaching is new for both professionals and clients, and being flexible and transparent in your processes will help ensure everyone is comfortable. Mistakes are inevitable, and they will be fine so long as you are transparent with how you deal with them.
Ask for feedback: Asking for feedback from both clients and employees is a fantastic way to assess your current methods and processes. It can be difficult to ascertain exactly what areas require improvement, so getting this information directly from those who have experienced it will make this much easier. These tips to create a feedback form will help encourage constructive responses and allow you to focus on improving your business based on a data-driven approach.