5 Best Luma Health Alternatives 2023 (Features and Pricing)

Ashleigh Knowles
Ashleigh Knowles


The development of technology within the healthcare industry has led to a massive increase in the number of businesses implementing practice management software. Designed to streamline administrative processes, optimize workflow and improve clinical outcomes, there’s truly no reason why you wouldn’t invest in a practice management platform. However, given the vast number of solutions that are available, it can be tricky to know where to look. But that’s where we can help. Hopefully, by the end of this guide, you’ll know a few things about Luma Health and 5 alternative systems that may suit your needs better.

Luma Health

Luma Health is a patient engagement platform that is integrated with sophisticated solutions designed to improve patient-provider relationships and guide clients efficiently through the healthcare system. Luma Health assists with patient scheduling, intake forms, payments, and insurance to ensure that patients can access quality healthcare in a transparent and meaningful way. As the healthcare industry is gradually moving towards a model of value-based care, understanding patient needs has never been more important and this is the foundation for Luma Health’s platform. Importantly, Luma Health is also HIPAA-compliant. 

Luma Health Features: 

  • Patient scheduling
  • Automated appointment reminders
  • Referrals 
  • Smart waitlist
  • Online payments
  • Secure messaging channel between patients and providers


To receive a quote for Luma Health, contact the vendor directly.

Luma Health’s prioritization of patient needs is a fantastic model for optimizing engagement and guaranteeing transparency. Yet while we don’t want to discredit their hard work, there are some disadvantages of the platform that might help to be aware of. 

In order for Luma Health to work effectively, patient users need to navigate the system well. While it has been designed to be intuitive, any sophisticated software takes a bit of time to learn, especially for those who are unfamiliar with technology. This can result in inefficient processes and patients feeling alienated, rather than assisted, by the platform. 

Luma is also completely customizable which, while usually a good thing, can require a lot of time and effort in order to properly optimize the platform. 

For these reasons, we think it’s a good idea to check out some Luma Health alternatives, so you can ensure you make the best decision for your business.

Top 5 Luma Health Alternatives 


Carepatron is the leading practice management solution currently available. An all-in-one platform, Carepatron has a robust set of sophisticated features designed to improve the processes at your healthcare business. The system targets patient management, medical billing and coding, scheduling optimization, and clinical documentation. 

Some of the many benefits of implementing Carepatron into your practice include:

Streamline documentation with voice-to-text software

Writing effective and accurate clinical documentation can be a time-consuming process. With Carepatron’s voice-to-text software, you can streamline all of your documentation, saving you significant amounts of time that you can invest somewhere else. 

Reduce appointment no-shows with automated reminders 

Dealing with no-shows is an unfortunate reality for healthcare providers. Although these can be difficult to eliminate entirely, Carepatron’s automated reminder feature reduces no-shows by up to 99%. No longer will you have to worry about an interrupted workflow and lost revenue.

Telehealth at no additional cost

Following the COVID-19 pandemic, there has been a massive increase in the number of patients looking for remote care options. Carepatron’s platform is integrated with robust telehealth features at no additional cost, ensuring you can deliver quality services to patients in need - regardless of where they are in the world.  

What else does Carepatron have on offer? 

Intuitive design: Carepatron’s system is extremely simple to navigate, even for those who aren’t overly confident with technology. 

HIPAA-compliant: Every single component of the software is HIPAA-compliant, ensuring you and your patients are protected at all times. This means physical and electronic safeguards as well as a signed BAA. 

Clinical note templates: Using note templates like SOAP, DAP, or BIRP can save you a lot of time when it comes to writing your documentation.

Tasks: You can create, share, and manage tasks, ensuring your workflow is optimized at all times. 


Carepatron has 3 pricing tiers, depending on the needs and size of your business:

  • Starter Plan: Free
  • Professional Plan: $12 USD per user/month
  • Organizational Plan: $19 USD per user/month

Get started with Carepatron now for free! 🎉

Practice management system


eClinicalWorks offers a robust practice management platform that targets four main areas: reinventing your practice, patient engagement, population health management and revenue cycle management. eClinicalWorks was founded in 1999, so has been in the industry for a long time. The platform is integrated with standard practice management features including electronic health records (EHR), appointment scheduling, online payments, telehealth solutions, and a patient portal. 

eClinicalWorks pros 

Remote patient monitoring

eClinicalWorks offers remote patient monitoring software, helping to enhance care delivery and reduce readmission rates. Remote patient monitoring also works to reduce the burden on clinical staff. 


eClinicalWorks is entirely HIPAA compliant, meaning the platform has extensive electronic and physical safeguards in place. Good compliance is essential for any vendor that manages ePHI as it ensures that you and your patients are protected. 

eClinicalWorks cons

Customer support

eClinicalWorks doesn’t have great customer support - which is especially frustrating if you encounter a time-sensitive issue. Any great platform requires good support and this is an area that eClinicalWorks is lacking. 


Although the platform is integrated with robust features, some of these are difficult to navigate. Simple functions require excessive clicks, which can overcomplicate processes - the exact opposite of what a practice management system is supposed to do! 


eClinicalWorks has 2 main pricing plans:

  • EHR only: $449/month per provider
  • EHR with Practice Management: $599/month per provider 

That’s a lot of money to be paying for an imperfect platform…

Simple Practice

Simple Practice is a cloud-based solution that offers tools for healthcare businesses. The platform has been around for a long time and has made a significant impact on how technology is being used in the healthcare industry. Some of the features integrated into Simple Practice’s system include:

  • Telehealth
  • Client portal
  • Insurance management
  • Scheduling
  • Clinical documentation
  • Billing 

Simple Practice pros 

Mobile health

Simple Practice has some fantastic mobile health tools, which help make remote care accessible from anywhere in the world. In the aftermath of the COVID-19 pandemic, developing quality mobile health solutions has never been more important and this is an area that Simple Practice caters well to. 

Intuitive platform

Simple Practice’s system is easy to navigate, which can help make the implementation process smooth. 

Simple Practice cons

Pricing plans

Simple Practice has 3 pricing tiers. While this is typically a good thing as it allows for greater flexibility, the scaling system is a little unusual. Simple Practice includes essential tools in their highest-priced tier, including calendar syncing, which can force practices to overstep their budget. 

Customer support

Again, Simple Practice doesn’t have amazing customer support. Considering they’ve been in the game for such a long time, you’d think they would have perfected this element but it remains to be a drawback for the platform.


Simple Practice has three pricing plans:

  • Starter: $29/month
  • Essential: $69/month
  • Plus: $99/month 


Nookal is another practice management system that offers solutions for healthcare providers working in various fields. Nookal has designed an all-in-one system that has tools designed to elevate 7 different areas:

  • Diary 
  • Clients
  • Messaging
  • Clinical notes
  • Accounting
  • Security
  • Administration
  • Reporting

Nookal pros 

30-day free trial

Nookal has a 30-day free trial, allowing new users to experiment with the platform before committing. 

Intuitive interface

Nookal’s interface has been designed well and is extremely intuitive. New users will adapt to the platform smoothly, allowing them to optimize the tools quickly. 

Nookal cons

Not HIPAA-compliant

Although Nookal has ‘data security, it isn’t HIPAA-compliant. The problems associated with this are massive. When a vendor manages your ePHI, it is absolutely essential that they abide by every HIPAA guideline to ensure both you and your patients are protected. Regardless of how good a platform’s features are, without HIPAA compliance you are jeopardizing your business and your patients. 


Nookal saas pricing starts at $55 per month for one provider. 

NextGen Healthcare

Lastly, NextGen Healthcare. NextGen has designed a practice management system that aims to produce better outcomes for clinicians, patients, administrative staff, and everyone in between. With features tailored to a range of different healthcare fields, NextGen is integrated with robust tools, including the following:

  • Patient portal
  • Telehealth 
  • Medical billing 
  • Appointment scheduling
  • Clinical documentation
  • Revenue cycle management
  • Electronic Health Records (EHR)

NextGen pros


NextGen Healthcare is integrated with analytics features, which are especially useful for informing your practice about areas that require improvement as well as areas that are performing well. When it comes to achieving your KPIs, having access to quality analytics is very useful.

Patient engagement

NextGen has features that target patient engagement which is particularly helpful for broadening a practice’s clientele and ensuring that patient needs are being both heard and met. 

NextGen cons

Monthly cap claims

NextGen has a cap on the monthly claims you can submit depending on what plan you have. We understand that different plans have different tools but this is a feature that can be very difficult for practices to manage. 

Excessive customization

While customization is good, a lot of work goes into it. And when you consider the fact that a practice management system is supposed to streamline your processes and save you time, we think that too much customization can be frustrating. 


To get a quote, contact NextGen directly.

Final Thoughts

As you can see, there are many different practice management systems that you can choose from. Making the executive decision may take you a bit of time, but considering all of your options is undoubtedly worth it. Investing in a practice management system is the best decision you can make for your business but you definitely want to ensure you're making the right choice. Hopefully, this guide has pointed you in the direction of a few possible alternatives to Luma Health and you feel more equipped to make an informed decision. Good luck!

Practice management software

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