Whether you are starting your telehealth business from scratch or implementing certain telehealth features into your practice, you will need to make some decisions regarding what technology you use. These decisions will largely be based on what type of services your business is offering. For example, you may want to incorporate remote monitoring, which involves a healthcare provider remotely patient health from a distance. This form of telehealth technology is particularly useful for patients with chronic illnesses, so they can manage their own health in between appointments. Another form of telemedicine technology that is becoming increasingly common is real-time video conferencing. This allows physicians to connect with their patients via a secure online platform. Another decision you will need to make is in relation to the actual type of software that you use:
Client-server technology: This type of software requires the installation of software and hardware into your practice. Generally, the startup cost for implementing client-server technology can be extremely expensive, as you need to pay for licensing fees, software, hardware, and a team of IT experts who are responsible for installation.
Cloud-based technology: More and more businesses are choosing to use cloud-based technology and it is easy to understand why. Your data is encrypted and stored by a remote provider, where it is said to be ‘on the cloud’. There are some concerns surrounding the security of information that is stored in the cloud, but advancements in technology have actually made this one of the safest places to keep your data.
Some businesses will use various remote providers that each specialize in a different form of telehealth. Although this can work for some businesses, we recommend finding a platform that is integrated with every telehealth feature you require, so all of your data and information is stored in the same, secure location.