## **What is HCPCS code G3002?**
HCPCS code G3002 is a code maintained by the Centers for Medicare and Medicaid Services (CMS) that falls under Chronic Pain Management and Treatment Services, and has a full description of: "Chronic pain management and treatment, monthly bundle including, diagnosis; assessment and monitoring; administration of a validated pain rating scale or tool; the development, implementation, revision, and/or maintenance of a person-centered care plan that includes strengths, goals, clinical needs, and desired outcomes; overall treatment management; facilitation and coordination of any necessary behavioral health treatment; medication management; pain and health literacy counseling; any necessary chronic pain-related crisis care; and ongoing communication and care coordination between relevant practitioners furnishing care, e.g., physical therapy and occupational therapy, complementary and integrative approaches, and community-based care, as appropriate; first 30 minutes personally provided by physician or other qualified health care professional, per calendar month."
It is the monthly bundled service code for Chronic Pain Management (CPM), covering the first 30 minutes of integrated care personally provided by a physician or other Qualified Health Professional (QHP). This code is billed once per calendar month for patients whose pain has persisted for three months or longer.
The service is comprehensive, bundling a mandatory set of components including: diagnosis, assessment using a validated pain rating scale, development or revision of a person-centered care plan, medication management, facilitation of behavioral health treatment, and ongoing coordination with other practitioners. The initial service must be delivered face-to-face, and the minimum time of 30 minutes must be met to bill the code.
Note that the service cannot be billed "incident-to," and the time spent must be distinctly documented, particularly if billed on the same day as an Evaluation and Management (E/M) service (using Modifier 25). G3002 can be billed in the same month as CCM or RPM for the same patient, but the time spent on G3002/G3003 activities cannot overlap with the time billed for CCM/RPM services. The services must be documented as separate activities.
## **Documentation requirements**
To support billing for G3002, the medical record must clearly and completely document the following elements:
- **Chronic pain diagnosis and duration**: Document the condition causing the pain and that the pain has been persistent or recurrent for more than or equal to 3 months. Note any functional impairment or clinical significance.
- **Total time spent**: Clearly state the total time spent personally providing the CPM services, ensuring it meets or exceeds 30 minutes.
- **Validated pain assessment**: Document the administration of a validated pain rating scale or tool (e.g., VAS, PEG, BPI, etc.) to assess baseline status and monitor change.
- **Person-centered care plan**: Document the development, implementation, revision, and/or maintenance of a person-centered care plan. This plan should include strengths, goals, clinical needs, and desired outcomes.
- **Key service elements**: Evidence of the included bundled services, such as medication management and review (if applicable), coordination of care/referrals (e.g., physical therapy, behavioral health), pain and health literacy counseling, and crisis support and safety planning (if applicable).
- **Medical necessity**: Documentation must support the medical necessity of the ongoing chronic pain management services.
- **Patient consent**: While not universally mandated, documented patient consent (verbal or written) to enroll in the monthly CPM service is recommended for compliance.
## **Billing requirements**
To properly bill for G3002, the following guidelines must be considered:
- **Time threshold**: 30 minutes must be met or exceeded to bill one unit of G3002. It cannot be rounded up from a lower time unit.
- **Add-on code**: If the service time exceeds 30 minutes, the add-on code G3003 is used to bill each additional full 15-minute increment of personally provided chronic pain management time. For example, a 46-minute service would be billed as G3002 (first 30 min) + G3003 (one additional 15 min increment).
- **Concurrency with E/M**: G3002 can be billed on the same day as an Evaluation and Management (E/M) service only if the two services are distinct and separately identifiable. Documentation must clearly delineate the time and service components of the E/M visit from the time and service components of the G3002 service. Time spent on G3002 cannot overlap with the time used to calculate the E/M code.
- **Prohibited concurrent billing**: G3002/G3003 cannot be billed in the same calendar month as certain other care management codes, most notably Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services.
## **Other relevant codes**
- **G3003**: Each additional 15 minutes of chronic pain management and treatment by a physician or other qualified health care professional, per calendar month.
- **99490**: Chronic care management (20 minutes, multiple conditions).
- **99491**: Physician-provided chronic care management (30 minutes).
- **99487**: Complex chronic care management.
Frequently asked questions