It may seem like patient portals only have a place in specific healthcare departments, like general practitioners and therapists. However, as healthcare technology keeps advancing, it is becoming more apparent that patient portals also have a role to play in managing emergency care. Using a patient portal in an emergency hospital can control the flow of patient traffic, allowing administrative information to be processed faster, and helping prioritize the needs of patients.
The most significant barrier facing effective patient portal use in hospitals is the lack of patients utilizing the software. Many hospitals have implemented portals but have found it challenging to encourage patients to access them frequently. Because of this, there are a few things you should keep in mind when implementing your patient portal. Firstly, they should be easy to navigate and accessible from any device. Most patients will resort to the latter if it is more confusing to guide the patient portal than to phone a medical clinic. Secondly, the more integrated your patient portal is, the better. Patient portals that display medical information, lab results, appointment times, and invoices will significantly advance patient experience. No longer will they have to book a separate appointment to receive results or play phone tag with administrative staff. Instead, patients can access all relevant medical information and effectively manage their health with a few simple clicks.
This raises the other important aspect of incorporating patient portals into emergency care. Patient portals facilitate patient management of their health, which will improve general health standards and reduce the number of people needing hospital care. With a patient portal, people can keep track of their health conditions and symptoms, be informed in the healthcare decision-making process, and engage in the treatment plans that optimize their health.
In emergency healthcare, patient portals can streamline the administration and registration processes, leading to a more efficient turnover rate. They will also give patients all necessary information to manage their health, hopefully reducing the number of people requiring emergency care.
Patient portals pose significant benefits for all physicians and patients, including in urgent care. With a patient portal, your business will indicate its focus on value-based care, strengthening patient-physician relationships, and improving effective communication. The other advantage of using patient portals is the amount of time and resources your practice will save by not completing specific administrative tasks. Carepatron offers a fully integrated HIPAA-compliant patient portal that will help you achieve all these things. Using Carepatron’sCarepatron’s patient portal will allow your urgent care practice to improve its productivity and efficiency, all while guaranteeing physician and patient satisfaction.