Streamline patient intake with therapy scheduling software

Jamie Frew
Jamie Frew
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Streamline patient intake with therapy scheduling software

Therapy scheduling software is changing healthcare. As automation works its way into almost every corner of our healthcare system, online therapy software is no exception. The changes we see within therapy are beneficial for both practitioner and client alike. Therapy appointment scheduling software enables practitioners to schedule appointments online. It allows for real-time updates for patient communication, such as appointment acceptance or requests to reschedule, and if implemented correctly, will provide a guaranteed 2 hours saved each day. Therapy appointment software has come a long way and does enable practitioners to streamline their patient intake process. 

Why is therapy scheduling software essential for therapists? 

Therapy scheduling allows for a more streamlined and precise therapy workflow. Although many practitioners are incredible at what they do, scheduling may not be their strength. This can often result in practices running behind.

This means decreased patient satisfaction and a scheduling system that may falter and result in double bookings, incorrect bookings, and forgotten bookings. Therapy scheduling software solves all of these issues and streamlines patient intake; here are some reasons why: 

  1. It will automate patient appointment scheduling 
  2. It sorts out admin and billing related tasks 
  3. Reduces the chances of patients not showing up 
  4. Provides a good return on investment 
  5. Clients can make appointments outside working hours 
  6. It makes it easier to communicate with clients 
  7. It reduces the clutter from using papers 
  8. It gives the ability to access patients to provide therapy remotely 

How does therapy scheduling software help streamline patient intake?

Automate patient appointment scheduling 

Difficult times create unique opportunities for your business to adapt. Investing in software to help you automate the patient scheduling process is a winning strategy. If you build the foundation for this now, you can optimize further over time. 

Online therapy software gives you the ability to work from anywhere, on any device. Money spent on software for your practice ensures that you can do more of the work you set out to do. You won't get better outcomes for your practice if you don't change your processes. Your current protocols could be holding you back from delivering the patient outcomes, so work so hard to achieve, so make that leap. We promise you'll never look back. 

It sorts out admin and billing-related tasks. 

Every hour you spend managing your business is one less you can pay with a client. Spending more time with clients helps to increase your billable hours for the week. Think about it for a second. If you can make this work, your practice will be more profitable, and you will help more clients! Software for therapists is designed to take the business side out of your practice, meaning you'll get to do more of the work you love! Check out Carepatron's medical billing functions here. Invoices are complex and time-consuming, so you'll want to prioritize automating this task. Carepatron will automatically generate invoices for the client appointments you complete. Woohoo! 

Reduces the chances of patients not showing up 

Because therapy appointment software can send out appointment reminders via SMS to mobile devices, social media, and email, you won't experience those pesky last-minute patient reschedules, no-shows and cancellations. Patients will initially have the option to accept or deny their appointment request in the booking process. Meaning they can take the time to check their diary or mobile app and see if they are available. Following this, they will receive reminders to ensure they don't forget about the appointment or accidentally book something else. An appointment scheduler will improve customer engagement and customer relationships and, most importantly, for a healthcare practitioner, customer satisfaction. 

Want some more ways to reduce no-shows? Check this link out.

Provides a good return on investment 

As a therapist, you're probably not in the business for the money, but it's still crucial you make a living.  Therapy scheduling software doesn't necessarily seem like the obvious solution to growing and increasing your business's revenue, but it does. Having the ability to map out your time (and others) means you'll be able to see more patients and not have to deal with booking errors, no-shows and reduce the number of cancellations and rescheduling. You won't have to spend unbillable time on the phone with a patient trying to sort out a time that suits you both. It's a win-win! 

Clients can make appointments outside working hours. 

Using online therapy software means that you can maximize your client's time by letting them schedule appointments whenever they wish. Patients and other practitioners can see your business hours and when you are available and request appointments anytime. In addition to this, you can simultaneously accept or decline the request and visa versa. Most importantly, as a business owner, you'll be able to save time. You'll never find yourself in the office for no reason and will improve your customer experience as they'll be able to request a time that suits them. The benefits of online therapy software are endless! 

It makes it easier to communicate with clients. 

Using a therapy scheduling solution such as online therapy software means that your patients will have a better experience with your practice. As convenient as it is for you to schedule appointments online, it will be for anyone using the software. With online software, patients can go in and alter many different aspects of their appointments. Patients will then be more satisfied as they come into meetings with you and potentially make therapy more effective. Giving patients control to schedule appointments that suit them creates an immersive client experience that will result in the success of your practice; patient-centered communication is the way to go! 

It reduces the clutter from using papers. 

By only using Word, Excel and relying on paper copies of documentation in your private practice, you're not making your work any more straightforward. 

Ever been in any of these situations? 

  • Getting to the end of the week and struggling to remember which clients have paid and you need those you need to follow up.
  • Forgetting where you have saved or stashed a client's medical history or referral letter
  • Sifting through loads of folders to find an old client's health record
  • Scrambling to find all the information you need to complete an intake assessment or invoice your healthcare clients takes up loads of your time

Therapy appointment scheduling software will remove all of these situations by decluttering your work environment and meaning that you can find any details you need at any time! 

It provides the ability to access patients to provide therapy remotely.

Today, many health practitioners find themselves constantly on the move, working between practices, between patients' homes, or working from their own homes in today's Covid affected world. Not only does this mean that you're entirely reliant on your diary to tell you where to go next but also that it needs to be mobile. HIPAA compliant online therapy scheduling systems are a great way to solve this. Today, service providers, such as Carepatron, offer a software solution for those healthcare practitioners who are constantly on the move and need an online scheduling software solution. Accessing clients and data remotely is a must. Therefore therapy scheduling software is a no-brainer!

Therapy scheduling software

Create Effortless Intake with Carepatron 

Trust us, therapy scheduling software is the way of the future, and Carepatron is at the top of their game in the field. Better yet, it won't cost you the earth! Carepatron offers several different capabilities and therapy scheduling software such as a client portal, scheduling, AI voice transcription, and the ability to conduct telehealth sessions. Meaning you can work on one platform and don't have to switch between several different providers to work throughout your day. 

Clients have demonstrated that they are both willing and able to adopt more digital healthcare practices. We need to change our mentality and give them more credit. If that doesn't change your mind, we don't know what will! 

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