How chiropractors can streamline their operations to save hundreds of hours

By Jamie Frew on Jun 16, 2024.

Fact Checked by Ericka Pingol.

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Running an efficient chiropractic business

Operating a successful chiropractic business usually requires more than simply hiring qualified and talented chiropractors. As I’m sure you know, the administrative tasks that happen behind the scenes take up a lot of time and resources. So how can you efficiently manage these whilst still increasing your practice’s revenue? The most successful chiropractic businesses are constantly looking for ways to improve their efficiency by streamlining procedures that otherwise consume your resources. Realistically, you want to be spending as much of your budget as possible on features that will specifically enhance the customer’s experience, given that increased patient flow means increased revenue. The best way to do this is by implementing advanced patient management software.

Data released by SnapLogic reported that 90% of employees are negatively impacted by repetitive tasks that should be automated. Implementing practice management software will enable these tasks to be streamlined and effectively increasing the productivity of up to 90% of employees. Amongst other features, practice management software streamlines appointment scheduling, medical billing, and clinical documentation, allowing your chiropractic business to redirect the time and resources they have saved into delivering higher quality healthcare to patients in need!

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6 ways chiropractors can streamline their operations and save time

Although it may sound complicated, implementing automation and streamlining methods for your chiropractic business is actually very simple. We have collated six of the most effective ways your practice can utilize chiropractic software and improve productivity.

Automate new patient intakes

Whilst receiving new patients is undoubtedly good for business, the check-in process can be time-consuming, leading to longer wait times and interfering with the workflow of the day. Developments in technology have led to the ability to automate new patient intakes by embedding registration forms into your website, or integrating them with the software you already use. This way, patients can fill out the required forms prior to arrival, reducing the time that is spent on physically checking in appointments.

Enable an appointment scheduling software

Managing appointment scheduling is one of the most time-consuming tasks required of administrative staff. With appointment scheduling software, patients are able to complete their bookings at a time of their own convenience. Not only does this give clients much greater flexibility, but it significantly reduces the amount of time that administrative staff spend on the phone, booking, rescheduling, and canceling appointments.

Send out appointment reminders

No-shows are an unfortunate inevitability of almost every single healthcare practice. Not only do they lead to a loss of revenue and time, but they have the ability to interfere with an entire day’s schedule. Advanced chiropractic software allows you to send automated appointment reminders to clients prior to their upcoming bookings. This feature has been shown to reduce no-shows by up to 99%, saving your clinic both time and money, and ensuring that your workflow is optimized.

Automate the billing process

Practice management software is often integrated with automated billing processes that help speed up the otherwise time-consuming task of managing medical billing. Depending on the needs of your business, you can set up automatic billing schedules to charge recurring fees, in addition to sending out invoice reminders to follow up on overdue payments. Billing software also allows you to process payments with a few easy clicks, guaranteeing that you and your staff are paid in a timely fashion.

Create processes that will reduce wait time

When operating a business, it is always in your best interest to improve patient satisfaction. One of the major issues that prevent patient satisfaction is long wait times. Although sometimes these situations are out of your control, particularly if you experience a no-show, there are steps you can take to reduce wait times. Firstly, always get patients to fill out any required forms prior to coming into the practice. Patient portals, which are often integrated into practice management software, are an excellent way to reduce wait times. They provide a direct communication channel between clients and staff, allowing you to stay in contact. Lastly, it can sometimes be a good idea to introduce late arrival policies to encourage patients to come on time. Implementing these processes will help reduce your wait times, improve patient satisfaction, and optimize your workflow.

Automate your marketing and email campaigns.

Marketing is a massive part of operating a successful healthcare business that is often overlooked. Although allocating part of your budget to certain schemes is a good idea, marketing doesn’t have to be that complicated. With the right systems, you can set up email campaigns that can be automatically distributed to your mailing list. This way, you can still receive the benefits that come from marketing without having to use significant amounts of time or resources.

Carepatron - Smart chiropractic software for healthcare practitioners

Streamlining administrative processes is in your best interest if you are looking to maximize the productivity of your practice. Now, all you have to do is decide which software to use, and that’s where we can help. Carepatron is a healthcare software that has been developed in collaboration with various practitioners, with the sole aim of helping you improve the functionality of day-to-day processes. Carepatron is integrated with appointment scheduling software, online payments, medical billing and coding features, and various clinical note templates. These tools allow chiropractic businesses to save time and resources whilst still delivering high-quality care to patients. Whether you are a solo practitioner or run an established private practice, Carepatron will help you achieve your business goals.

Smart chiropractic software

Take home message 

We understand the complications that arise out of successfully operating a chiropractic business, and that’s why we want to help. Whether you are experiencing a high number of no-shows, wasting time booking appointments, or struggling to stay on top of your clinical documentation, Carepatron offers the perfect solution. Whilst implementing chiropractic practice management software can seem like a massive step, particularly if you are used to a particular routine, the vast benefits you and your patients will experience are undeniable. With these systems, you will be able to improve patient experience and focus on generating revenue, leading to a highly successful practice!

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