While ChiroTouch is a good practice management solution for chiropractors, but it isn't perfect.
It's not the ideal solution for most practices with confusing navigation and a lack of customer support.
In this article, we'll go over three of the best ChiroTouch alternatives to help you find one that suits your practice.
With top-of-the-line features, excellent customer support, and tons of other benefits, they're bound to solve all your practice needs and boost your team's productivity.
Why You Need A ChiroTouch Alternative + What You Should Look For
Too Many Drop-downs
The biggest we've found with ChiroTouch is the number of drop-downs. If you do any orthopedic testing, it takes a lifetime to enter the information and the client's results. There is a drop-down bar for each exam where you are required to select an effect and copious amounts of lines where you'll enter the information collected. It is not possible to set a default negative and change the positive ones. In addition to this, there is no macro's to put positive results.
Laggy Cloud System
ChiroTouch is an all-in-one practice management software, and that's great until it's not...
The cloud system is painfully slow, even on the fastest internet. You'll need to sit and wait for the software to respond a lot. Not something we can imagine you have time for!
Hidden Costs
ChiroTouch is already one of the more expensive EHR software in so far as chiropractic software goes. Unfortunately, with ChiroTouch, you'll need to pay additional fees to have access to most of the functionality they appear to possess. Some examples of the things you'll pay extra for are:
- Cloud Backup
- The ability to call for assistance
- Software Updates
- Electronic Intake Forms
It's all a bit crazy if you ask us...
Client Care
After looking at several client reviews, we've come to realize the issue at the heart of ChiroTouch. After having acquired several smaller businesses, they seem to have lost their care for clients. Rather than working to provide a practice management system that improves the workflow of practitioners and the wellness of client's their main desire is to increase profit margins. That's why you'll get lots of help to sign a contract and outlay costs initially. Still, after that, it appears that the majority of clients get radio silence. As far as chiropractic practice management goes, we think you can do better. Below we've listed the features you should be looking for in a practice management solution.
Features You Should Have
Any medical appointment scheduling software, as a minimum, should include these key features:
HIPAA Compliance: Like any good healthcare professional should know, your team should use only HIPAA-compliant EMR software.
Calendar Management: Create online bookings, appointments, reschedule them, or manage cancellations by instantaneously updating your calendar.
Automatic Reminders: Medical practices need to send out reminders to all parties involved in each appointment to make sure no-shows and forgotten appointments aren't a thing anymore.
Online Scheduling: Enables clients to schedule an appointment with their practitioner any time of the day. Helping you improve patient care and practice management. In addition to this, your online user reviews will improve!
Team Calendar: This means that team members can help with patient management for each other when they need it. They can see where each other are to help ensure everyone is safe and supported.
Real-time Confirmation: Send instant invites to co-workers or patients and means they can immediately accept or decline the invite... How user-friendly would that be!
Top ChiroTouch Alternatives
Carepatron
Last but not least and our top alternative to ChiroTouch is Carepatron.
Carepatron was created for Chiropractors, Psychologists, Mental Health Nurses, Counselors, Allied Health and Social Workers alike. It will work on any device, in any country, at any time. It can work with Android, iPad, and IOS apps. It'll help with scheduling client appointments, charting, managing health records, invoicing, customizable medical billing, check-ins, and payments in a pragmatic way that you can understand.
Carepatron's key features
- HIPAA compliant
- AI-Powered Voice to text transcription
- Telehealth video calling
- Online payment processing
- Client appointment organizer
- The ability to share and manage tasks
- Auto Reminders
- Templates
- A Patient Portal
- Email reminders
- Team Meeting Capabilities
In addition to these great tools for your therapy notes and electronic medical records, Carepatron's pricing plan is free...
Free - Good for individuals or small teams just starting. With the option to upgrade at any time.
1GB storage
Unlimited client & staff
Unlimited appointments
Unlimited 1-on-1 video calling
Free appointment reminders
Professional ($12 per practitioner, per month) - For those looking to boost productivity and grow their practice.
All Carepatron features
Unlimited storage
Unlimited group video calls
Concierge customer support
99.99% guaranteed uptime
After having done all this research, we think these are all viable SAAS chiropractic EHR alternatives to ChiroTouch. That's why they're on this list, but we have found one clear winner... it's Carepatron, and we want you to find out why!
Sign up for free with Carepatron today. 🎉
ChiroFusion
ChiroFusion markets themselves as being designed for the chiropractor. Still, in terms of the capabilities of SaaS products on the market today, their customization capabilities don't measure up. We can understand why ChiroFusion does not offer a free trial version.
Pros
- Built with chiropractors in mind
- Visually appealing
- Billing capabilities at no additional cost
Cons
- Virtually no ability to customize. Everything in the patient portal and electronic health records or EHR software needs to stay as it is
- Cumbersome workflow tools that will make creating SOAP notes, patient scheduling, and electronic medical records slow and frustrating
- No free version (and we know why)
ChiroFusion Pricing
At $99 per month, ChiroFusion should be offering more...
ChiroSpring
Another ChiroTouch alternative is ChiroSpring. Claiming to help chiropractors, acupuncturists, and massage therapists. ChiroSpring aims to help with online scheduling, online intake, inventory management, appointment reminders, SOAP notes, integrated payments, and care plans. We took a look at their chiropractic software, and here's what we think...
Pros
- Detailed Forms
- Intuitive Macros
- Responsive Customer Support
Cons
- Logging in and out, ChiroSpring appears to present with some real issues around remaining logged in. As a user, constantly being required to log in and out means that you'll waste time and that you may lose precious work in the process.
- Updates and Glitching, ChiroSpring has several glitches. This links in with the logging in and out. While we have to give it to them for trying, we don't think practitioners should have to go along for the ride of all the updates as they work through bugs. Maybe ChiroSpring could be someone we could look at coming back to in a few years 🤪
- Slow and Cumbersome, after using ChiroSpring for a bit, we think it's too slow. Even on fast internet, we had to wait for the lagging cloud and billing software constantly. Not a hugely attractive feature for any software platform to present with!
Pricing
ChiroSpring does offer a limited free version and a standard version for $99 per month.
Never Lose Sight of Your Clients with Practice Management Software (EHR)
For any healthcare business, practitioners and clients are what keeps it afloat and sailing forward.
And that’s why you need a solid practice management system to nurture lifelong treatment outcomes - Excellent Patient Experience, Appointment Scheduling, Top Practice Management Skills.
But if you have a limited budget or wanna experience an excellent practice management app, there’s no better option than world-class healthcare software.
Just take Carepatron, for instance.
From client records, scheduling, and payments, Carepatron’s Free Forever Plan offers tons of power-packed PMS features for solo practitioners or teams of all sizes. Yup, we love our users! 🤗
Set sail on Carepatron for free to start your journey towards clients and treatment success today!
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