Assertive Communication Techniques Handout

The 3 C's of assertive communication are Clarity, Confidence, and Control. Clarity involves expressing thoughts and needs in a straightforward manner, ensuring the message is easily understood. Confidence reflects the belief in one’s right to express oneself, conveyed through tone, body language, and eye contact. Control refers to maintaining composure and emotional regulation during interactions, enabling thoughtful responses rather than impulsive reactions.

The 7 actions for assertive communication include using "I" statements, actively listening, maintaining eye contact, using appropriate body language, stating your needs clearly, accepting feedback graciously, and practicing self-advocacy.

The four types of assertive communication styles are direct assertiveness, indirect assertiveness, self-advocacy, and active listening. Direct assertiveness involves clearly expressing thoughts and needs, ensuring effective communication. Indirect assertiveness uses subtle cues or hints, which can be useful but may lead to misunderstandings. Self-advocacy focuses on effectively representing one's interests and rights, particularly in opposition. Finally, active listening is crucial, as it entails fully engaging with others’ perspectives while also asserting one's own views.