No. Services may be provided via non-face-to-face care coordination, phone calls, or electronic communications.

HCPCS code G0511: Rural Health Clinic (RHC) or Federally Qualified Health Center (FQHC) – General Care Management
Learn more about the documentation and billing requirements needed to properly use and bill HCPCS code G0511 from our short guide.
Use Code
Frequently asked questions
Yes, G0511 is a non-face-to-face service and can be billed in the same month as a face-to-face visit. However, the time spent on G0511 services must not be counted as part of the time for the face-to-face visit.
While both are for RHCs and FQHCs, G0511 covers general care management services (including BHI), while G0512 is specifically for the Psychiatric Collaborative Care Model (CoCM), which involves more extensive psychiatric care coordination.
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