Email reminders are the best way to save your healthcare practice time and money, as they are efficient in communicating essential information, and support high patient engagement. Tracking down no-shows can be extremely tiresome, not to mention a huge waste of your resources, and can increase the workload on you and your staff. The loss of revenue can be particularly troubling when considering the investments that could be made on new equipment, upgraded technology, as well as increased specialized care that can elevate the quality of treatment for patients. Relaying information in a concise format, that is highly accessible, is a great way to retain and attract patients for their appointments, and can ensure that you do not waste resources unnecessarily. We also acknowledge that it can be difficult to come up with the right structure that is accessible to all patients, so we have provided an email template in both formal and casual forms. They cover all essential information concisely, and allow you to customize according to your patient and business needs.
The following is a formal email reminder that contains relevant information including the patient name, sender, location, time, and date. Most healthcare practices go by this format to maintain a level of professionality, and this method seems most universal for clinical use.
Subject: Reminder- Your appointment on 23-04-21
This is a friendly reminder confirming your appointment with Carepatron on April 24 at 3:30 PM. Please try to arrive 15 minutes early and bring your relevant documents as requested previously.
If you have any questions or you need to reschedule, please call our office at [phone number]. Otherwise, we look forward to seeing you on April 24.
Have a wonderful day!
However, not all healthcare clinics operate the same, and confirmation emails can look slightly different. For something more casual, which may better suit smaller businesses, you may consider the following:
This is a friendly reminder that we have you scheduled for a Carepatron medical appointment on April 24 at 3:30 PM. You can find us online within the Carepatron patient portal platform, as a link will be sent to you 15 minutes prior to commencement.
- Bring your journal as discussed!.
- Try to get here 15 minutes early.
- If you need to reschedule, call us at [phone number].
We’ll see you soon!
Note how despite its casual nature, the email still contains essential information such as time, date, location, name of the sender, as well as the name of the recipient. These aspects should always be included within appointment reminder emails, and it is important to structure them in a concise way.