Consumer-based care is quickly becoming the framework for all healthcare practices. Clients are more interested in the transparency of their care and want to be as involved as possible in the treatment process. Whilst traditionally there has been a fairly significant gap between physicians and patients, advancements in mobile health technology have been designed to bridge this gap. Implementing mobile technology into your practice will allow you to focus on the changing needs of your patients and prioritize a good patient experience.
Inadequate communication contributes to massive financial losses in the healthcare industry, and can also negatively influence clinical outcomes. Specifically, instances of miscommunication were reported to have led to over 80% of serious medical errors. These types of mistakes are largely avoidable, and rectifying them should always be a priority. So what role does mobile health play?
The healthcare system can be a complex system for patients to navigate. With mobile health technology, they are given a single platform from which they can access every resource relevant to receiving healthcare. Mobile health apps allow patients to schedule their own appointments, communicate with physicians, and view their medical records. Further, many patients report difficulty in understanding their symptoms, conditions, and treatment process. Mobile platforms collate all of the information pertaining to an individual’s medical status, allowing them to be constantly informed of their own health. These features guarantee transparency throughout the treatment process and allow patients to play a more significant role in managing their own care.
Transferring patients between departments, facilities, and providers is a frequently occurring aspect of receiving healthcare. Often, these transfers are either delayed or riddled with complications as the relevant providers fail to have the relevant medical information required to treat the patient. Mobile health technology provides a single secure platform containing the patient’s entire medical history that is updated in real-time. Using these systems will guarantee optimized continuity of care, and ensure that patient transfers are as seamless as possible.
Direct channels of communication between physicians and patients will help ensure patient needs are being met, and video conferencing software allows clients to access healthcare remotely. Remote healthcare is becoming increasingly important, particularly for people who live in rural areas and don’t have access to specialist physicians. Further, developments in health technology now allow people who have chronic illnesses to be monitored remotely, improving their quality of life and reducing the number of appointments they are otherwise required to have.
Mobile health is typically integrated with various features, all designed to optimize the patient experience. Importantly, these smart tools also have significant advantages for healthcare teams. Specific software, including appointment scheduling, clinical documentation, medical billing, and online payments streamline administrative tasks and save healthcare practices resources and time. Not only will implementing medical health technology be advantageous for your healthcare team, but it will guarantee a good patient experience.