Medical Compliance & Security You Can Count On

Healthcare practitioner using practice management system.

Our Medical Compliance & privacy program

We work hard to provide you with the tools to ensure you are compliant with necessary legislation and regulations. We meet or exceed the following standards:

HIPAA
HITRUST
GDPR
Australian Privacy Principles

HIPAA certified practice management system.

Bank-level Encryption

We take the security of your information seriously. We deploy multiple layers of AES-256 encryption to protect your data while it is transmitted or stored electronically. We maintain strict controls to ensure that the information you process is equivalent to or better than some financial institutions.

Ultra-secure facilities, monitored 24/7

Physical security is an essential aspect of protecting your data. Access to the AWS servers is controlled at the perimeter and building entry points by professional security staff using video surveillance, intrusion detection systems, and other electronic means.

Accreditations & Certifications

Our Cloud service partner, Amazon Web Services (AWS), have achieved the following accreditations and certifications:

PCI DSS Level 1

Payment Card Industry Data Security Standard.

FIPS 140-2

United States Federal Information Processing Standard.

ISO 27001

Information Security Management System.

"With Carepatron I am now able to focus on seeing more clients and growing my practice."

Mark Robinson

Family Doctor

Frequently Asked Questions

What can I do to help protect my data?

Here are five simple precautions you can take that will dramatically increase the security of your data:
1. Install any security updates.
2. Use strong passwords and keep them guarded.
3. Do not share access to your practice with anyone outside of your team.
4. Always use passwords on your devices.
5. Enable two-factor authentication on your devices

Do you provide a Business Associate Agreement agreement?

When you sign up for an account with carepatron, you check a box to agree to our Business Associate Agreement, Privacy policy and Terms of Service. Signing up constitutes a legally binding agreement, so there is no need for you to physically "sign" a BAA copy. If you have any concerns or feel better having a signed version on file, let us know, and we will make this happen.

Do you intend to add further compliance certifications to your global program?

Yes, of course. We intend to consistently review and add to our panel of security and compliance certifications. If you have a specific compliance need, please let us know. If we can, we will add this compliance accreditation to our program.

How does AES-256 encryption protect my data?

Encryption is one of the most effective ways to protect sensitive data. Encryption works by taking plain text and converting it into cipher text, which is made up of seemingly random characters. Only those who have a unique key can decrypt it. AES uses symmetric key encryption, using only one secret key to cipher and decipher the information.

The Advanced Encryption Standard (AES) is the most advanced accessible cipher approved by the US National Security Agency (NSA) for protecting top-secret information.

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