There are various reasons why patient reminders reduce no-shows, and why they are an excellent option for you to implement into your healthcare practice. In doing so, you can save large costs that can otherwise arise, and ensure that you are able to continue investing in the right technology and resources to optimize your clinic’s workflow. After all, you should be prioritizing treating patient health, and appointment reminding software can be the perfect place for you to start.
There have been proven reports of higher patient satisfaction with patient reminder messages, as text messaging services allow for greater interaction and self-management. For example, patients can reply to the text with their approval, or if the time does not suit, they have the option to cancel or reschedule with a new date and time. This way, practitioners can receive a timely response that enables them to continue serving and treating clients, by filling up empty slots efficiently with other patients who are on the waiting list. It is a streamlined method that schedules patients continually and ensures that you are able to see as many as resources allow.
Patient reminders can also serve a variety of uses that aren’t restricted to appointment reminding services. For instance, patients can be reminded about medications that need to be taken, as well as any upcoming tests. Personal information can also be collected, which will reduce wait times within clinics, and test results can also be sent out which eliminate the need for certain follow-up appointments. Reminders aren’t set in stone either, meaning you are able to customize the time that they are sent, to ensure that patients are reminded anywhere from one year, to one day in advance.
Patient reminders are also highly cost-effective! Although they are reliant on technology, the software actually requires minimal investment in IT infrastructure. Most reminder technology services should be able to be integrated with healthcare databases to decrease operating costs, and they do not require continual staff training and development. Because of their automation, little to no staff are required to operate them, with many of the processes running independently. The automated patient text reminders also mean that the cost of running its service increases marginally with the number of reminders increasing, which is great for growing and starting healthcare businesses alike.