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Customer Satisfaction Survey

Enhance patient experience with our Healthcare Customer Satisfaction Survey Template, tailored to gather crucial feedback and improve care services.

Nate Lacson avatar

By Nate Lacson on Aug 2, 2025.

Fact Checked by Ericka Pingol.

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Customer Satisfaction Survey Template

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Commonly asked questions

Patients typically complete a Customer Satisfaction Survey after their appointment or treatment. They can complete the survey on a physical form provided by the healthcare facility or through the digital Carepatron platform, answering questions about their experience, care quality, and overall satisfaction.

Customer Satisfaction Survey Templates are used in healthcare settings primarily after patient appointments or treatments. They are also utilized for quality improvement initiatives, to gather feedback for staff training, or to assess the impact of newly implemented policies or procedures.

In healthcare, these Customer Satisfaction Survey Templates help practitioners systematically collect feedback from patients. The surveys, customized to the healthcare provider's needs, are distributed to patients, who then provide feedback on various aspects of their healthcare experience, such as service quality, staff interaction, and facility environment.

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